October 29, 2006
Unilateral Renegotiation? Priceless
Nick Napoli submitted:
Product: CitiBank MasterCharge credit card
Lowpoints: I have a Citibank MasterCharge card. I’ve had an account since 1989. Periodically, Citibank will send me a notice telling me that they are changing my “agreement” unilaterally. This usually entails an increase in my APR and/or an increase in late fees, etc.
Whenever they pull this, I call them up and say that not only do I refuse their new terms, I will cancel my card if they do not lower my interest rate. They invariably do.
Highpoints: Nothing. It’s an annoying waste of my time to have to “renegotiate” terms that I’ve already agreed to and have no intention of amending.
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Hit me with your own tales of EULA/waiver/consent woes and astonishment via email or submit via this form (open in browser). Thanks.
